Forex Broker

RatingFX: independent rating of Forex brokers

FX Primus: How to get your money back?

It is not a secret that cooperation with a reliable broker leads to successful trading on Forex. No matter how professional the traders are or how skillfully they conduct transactions, all their money is in full control of the broker. Moreover, trading is also carried out on the broker’s platform. If you are trading with a fraudulent broker, she/he can easily start manipulating orders or price quotes. There are cases when such brokers just disappear with clients' funds. Today we are going to have a closer look at FX Primus. The first question that arises whether it is a safe broker as it positions itself on its website?

FX Primus is a regulated broker with 10 years of experience in the financial industry. As it is stated on the website, the company does its best to provide comfortable and profitable trading. It also guarantees a high level of security owing to the implementation of the latest developments in this field.

Traders can trade more than 120 instruments, including currency pairs, commodities, indexes, and CFDs. There are several account types to choose from. A personal manager, negative balance protection, access to analytics, and video tutorials are available for traders. The broker also offers some bonuses.

It sounds quite promising, doesn’t it? It may even seem that this is the ideal broker with the lowest spreads, zero commission for deposits and withdrawals with quick input and output of money. However, all that glisters is not gold. As practice shows, the first impression can be misleading. First thing first, scrutinize all the information more carefully, analyze it, and then check. Do not forget to look at the blacklisted forex brokers. Curiously enough, FX Primus is on the list.

What can we conclude about this broker after having studied its operating history?

The company has got many attractive offers for traders. Nonetheless, in general, its trading conditions are average. The homepage is available in many languages: Russian, English, and Asian ones. However, the analysis made by independent services confirms the low rate of website attendance. Most of the users are from Qatar.

FX Primus is unknown among the Russian-speaking traders. Besides, its operating history lacks credibility. There is no official information about the location of the head office. This company is owned by Primus Markets INTL Ltd. The broker is registered in Vanuatu (VFSC). Another affiliated company is registered in Cyprus but there is no information about its functions. According to unofficial data, FX Primus has been operating since 2009. For five years it has been registered in Mauritius, while its support service worked from London.

Contacts of the support service have an International Networks organization code and are not tied to a specific country. Therefore, it is practically impossible to tell the exact location of the broker.

Deposit and withdrawal of funds

The minimum deposit amount is $100. You can use payment systems, as well as credit cards, and bank transfer. If you use bitpay, it will take 24 hours to deposit money in your account, in other cases only 5 minutes. If you want to withdraw your money, the conditions are the same.

The broker promises an almost instant procedure of deposit and withdrawal of the funds for credit cards and most payment systems. You will have to wait 2-5 days only when using a bank transfer. Is it really so?

Karanagaev 25.03.2019
I have worked with FXPRIMUS for six months. At first, everything was fine. One day I decided to withdraw money from my trading account. I made a request but I got no answer. They just ignored me. So, I did not receive my money back and stopped trading with this scam broker.

Dmitri 08.02.2019
Do not trust this broker an inch! After you replenish your account, you will be unable to withdraw your money. They just wait when your deposit will grow and then you can say goodbye to it.

Yuri 18.12.2018
I have been waiting for the withdrawal of my funds for 3 months. Everything I got was empty promises with no deadline.

The problem with the funds' withdrawal is not the only one that traders have been complaining about.

Slava 10.08.2019, 23:34
At the slightest slippage, the position is closed by a stop loss order. I did everything possible in order to prove it. Once I even recorded the video where it was shown that the price did not reach the stop, slippage occurred and the position was closed by the stop loss order. Imagine my surprise when nobody cared. My request was just neglected and I did not even mention how difficult it was to withdraw my money. I got passed verification and asked them to send some additional documents. Then, I made a request to show me a clause in the agreement where my rights were designated. They sent me 9 and 10 clauses where it was written in black and white that the broker has the right to block my account without any clarifications and all the money in my account belongs to the broker but not me. I decided not to fuel the conflict, sent them again the scans, and withdrew my fund. Later my account was blocked.

krivbassfan 06.01.2019
I did not like the way how their trading platform worked. I was unable to close the deal manually. Pending orders closed not at the price which had been set. So, you shroud not be a genius to understand that trading on such kind of platform will not bring you any profit.

Lenya 07.05.2019
They just drain your deposit on slippages, even to 300 points. When I was trying to get an explanation, they said that the Ask Line had moved to 300 points exactly to my allegedly stop loss order.


FX Primus claims to be the best in the financial industry. However, a large number of negative reviews makes this claim quite dubious. Nevertheless, on the Internet, there are some positive comments about the broker as well. The decision to label FX Primus as a fraudulent broker would probably be hasty. Perhaps the company will be able to clear its reputation, earn trust, and come out of the blacklist.

The opinion of the review`s author is private and not obligated to reflect the position of the resource. If you have any remarks and suggestions on new articles please contact us via this form.
Author: Hera | তারিখ  2021-12-15
I trusted FX Primus because it has been in the market for many years already. But then the broker did not process any of my withdrawal requests. It kept refusing to release my funds until it outright terminated my account. With that, I was never able to get back any of my funds.
Author: Reagan | তারিখ  2021-12-09
FX Primus had lucrative offers. When I talked with one of its representatives, I couldn't help but get excited about registering. I was deeply fooled by the promises that the representative told me. Long story short, I invested $3000 and after a few weeks, my account was gone.
Author: Mitov | তারিখ  2021-12-01
I had an account at FX Primus for almost a year. I traded happily as I was earning pretty well. I thought that I was finally making a progress in this financial investment. But then when I made a request to withdraw my funds, the broker suddenly suspended my account. It did not allow the release of my money.
Author: Cikk | তারিখ  2021-11-25
On the first few months of my trading experience at FX Primus, I did not have any problem. It was only when I made a withdrawal request that the platform started acting up. All of my following trades were never successful again until I lost everything.
Author: Tanna | তারিখ  2021-11-11
I lost a total of $3000 at FX Primus. The broker manipulated me and made my portfolio look profitable. The huge profits were what convinced me to keep adding funds in my account. Unfortunately, this was all gone.
লেখক fx_primus_how_to_get_your_money_back: Tiarra | তারিখ  2021-11-16
Oh no. That was a huge amount! I only lost $500 yet I am already very devastated. I could not imagine how you may be feeling right now. One thing is for sure, I will be extra careful when the time comes that I am ready to invest again. I cannot afford to lose more money again.
Author: Ummi | তারিখ  2021-11-04
I wish FX Primus just pursued providing brokerage services instead of engaging with fraudulent activities. They were able to provide decent platforms and tools so I really don't understand why they had to go this low.
Author: Carolina | তারিখ  2021-10-20
After opening an account at FX Primus, I immediately linked my bank card to it. That was the biggest mistake that I ever did in my life because the broker managed to collect funds from my bank card even without my permission.
Author: Guzter | তারিখ  2021-10-13
I deposited $200 at FX Primus. They told me that I will be able to use it on my trading activities right away but when I tried to make a trade, my account was suspended. I was told that there was a suspicious transaction in my account. But then they never gave my access back and they never responded to my emails again.
Author: Jameson | তারিখ  2021-09-21
My experience at FX Primus was not great. I had a lot of trouble making my trades because the platform always malfunctioned. The customer support team was also a bit slow in responding to queries so the concerns are not resolved quickly. My account was swept off my funds and it was so devastating.
লেখক fx_primus_how_to_get_your_money_back: Tomas | তারিখ  2021-10-25
I kept complaining about the problem in the broker's trading platform but they kept ignoring me. They answer when I am showing interest in adding more funds but when it comes to problems, they suddenly don't respond. In the end, my account was closed by the company and I was not able to get my remaining funds back.
Author: Nasir | তারিখ  2021-09-13
I opened an account at FX Primus thinking that I will have a great trading experience. But the opposite happened. The broker does not have a stable platform. I was never able to make a decent trade with them. And the worst part is that the money I invested was never returned to me. Not because I lost it on trading, but because the broker did not release it.
Show more

মন্তব্য করুন
Brokers Reviews

নির্বাচিত ফরেক্স ব্রোকার
এশিয়ার ১ নম্বর ফরেক্স ব্রোকার
30% bonus for EACH deposit
লিভারেজ ১:১০০০

Forex charts and quotes

বিশেষ অফারসমুহ
কোনো ঝুঁকি ও বিনিয়োগ ছাড়াই ট্রেডিং শুরু করুন
$1000 এর নতুন স্টার্টআপ বোনাস ব্যবহার করে
Get bonus
from InstaForex
on every deposit
Earn up to
for inviting friends to get StartUp Bonus from InstaForex
No investments required!