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City Index review
City Index


On-line since: 2001
Country of origin: the United Kingdom
Regulation: FSA
Payment options: wire transfer and plastic cards
Minimum account size: -
Minimum lot size: 0.01 lot
Leverage: 1:400
Spreads: 1 pip for EUR/USD and USD/JPY

About the company:

City Index is a broker managed by GAIN Capital Holdings, Inc. It has its offices in the UK, Singapore, China, the UAE, and Australia. The history of City Index dates back to 1983, when it was among the first companies in Great Britain to provide spread betting. The company accepted bets on price movements of financial instruments.
Currently, City Index is a global leader in trading services and one of the largest CFDs providers. Every month, the traders of City Index make over 2 million deals in more than 50 countries across the world.
The broker’s trading conditions include competitive spreads and access to a wide range of instruments such as indices, stocks, currencies, commodities, treasury bonds, interest rates, and many others. The client can choose one of several trading platforms such as Advantage Web, AT Pro, or MetaTrader 4.
The British company City Index won a number of prestigious prizes and awards in trading such as Best Education/Resources, Best CFD Provider, Forex Provider of the Year, Best Trading Platform, and others.
You will find the latest City Index reviews on our website. Please leave your comment here. Based on unbiased rates and opinions of traders, we can create a ranking of the most reliable forex brokers.

City Index 9/10 (votes 4518)
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Author of City Index: Mauricio | Date 2017-11-09
Hi! I'd like to share my trading experience with this broker, which was not the best. I opened a trading account here with a deposit of $150 because I was told by a manager that they worked with different trading pairs and also with bitcoin. But when I opened the trading platform, I could only see a few pairs such as EURUSD, USDCHF, USDCAD, USDJPY, etc and Oil, but not Gold nor bitcoin. I wrote to support department thinking that they would need to activate all the instruments, but they told me that those were the only instruments to trade. It was very disappointing for me. On the other hand, in my first week, I lost the half of my first deposit due to bad performance of the platform. It has a few servers, but they are very unstable. To sum up, just stay away of this broker.
Author of City Index: Sabino | Date 2017-10-13
City Index has causes me a few times of losses which cost almost to $300 within a month. Morever, their server seems slower and down especially during news and whenever market started to close. In fact, it result to a very huge slippages and definitely a price requote. I also experienced that the spread totally not consistent and getting high more than 2 pips especially for desired pair such as EUR/USD and GBP/USD. Recently, I also loss 200USD from my deposit fund of a $100. Due to that, I strongly decided to left City Index and right after successful withdraw of all account balance which is included my profit and also all funds.
Author of City Index: LarkinFx | Date 2017-06-21
I have been using the City Index broker since six months. I say they are so unprofessional and unreliable broker due to their monopoly service on the platform so far. Yes, I have little chance to experience with their worst platform. When my trade going to profit but the platform is going to sleep. It becomes super slow, If I opened an order needs 8-9 seconds to execute normally when I want to close a position it became hang. At the first time, their quote showing low but a few times later it goes current price also spread continuously changed. I think this broker earn a dishonest way from me. Although I had 400 investment with them and it reached to 50 amount with the huge loss, even no profit. I decided there is no meaning of trading with City Index broker yet.
Author of City Index: Gawait1 | Date 2016-09-21
The staff never told me that they do not have a wide-range of trading instruments. There are some trading instruments that are not included and I hope this company will add more. Bitcoin trading is not possible with them and I am very disappointed. The staff needs to be trained. It seems most of them do not have an idea about their services. I think I'm gonna stop my trading for a while because my favorite pair is not available. I need to archive my trading account # 2148410 and wait to accumulate Interest rates for the my inactive account and that account has 81 US dollars and I hope they won't cut it.
Author of City Index: Griffin | Date 2016-09-20
I traded in live account at City Index with $300. When my equity reached $430, I tried to close 4 trades which were in profit but even after 2 days of constant trying I could't close as I was getting the message"off quotes". After 2 days, my equity dropped to $370, the trades are still not closing. I never saw the spreads so high like City Index brokers.I have confessed 100% true.There is no meaning of trading with them. I would not recommend it unless you want to lose your pants.
Author of City Index: Osvald | Date 2016-08-16
Execution is really really slow. This i see like problem. I not need bonsues and so much services like brokers offers but execution id for me on first place but here i not find unfortunately.
Author of City Index: Marco | Date 2016-08-01
They offer a small amount of payments system, but are a strongly regulated and also offer very low spreads. Unfortunately,their order execution s so bad, there are constant requotes, which are end up ruining my trading strategies and caused me some loss. i belive they rally want to iffer good services, but in my opinion, they should improve executions and offer more payments systems, needless to say about requotes.
Author of City Index: huawie | Date 2016-06-27
Most of my withdrawal requests were not approved on-time. The Finance Department always declines my documents.
Author of City Index: Preetz | Date 2016-06-14
Don't use them. Hunting Sl, very slow on Tp, randomly closes winning positions. I called their support and they are not willing to help out or compensate in anyway thru exception even if my position will be profitable again. Scammers all the way.
Author of City Index: ElenaFX | Date 2016-04-06
This company is suitable to trade in forex market. I am trading with them 2 years ago and up to now, I haven't faced any type of problem. On the contrary, I have all the information I need, such as quotes in real time and trading platform is very stable.
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