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AvaTrade freezes clients` funds

Along with the growth of the brokerage market, the number of so-called bucket shops, Ponzi schemes, and fraudsters is increasing. One of the biggest risks which can be taken by a trader is cooperation with a dubious company. In this case, a trader may have difficulties in withdrawing funds. Contact with the support service does not always help in trouble and it seems that the money is lost.

AvaTrade is an international broker which has representative offices in Paris, Dublin, Milan, Tokyo, Sydney, and Shanghai. The company has been operating in the market since 2006, and is officially registered in Ireland. As it should be, the main website contains the detailed information on the company's achievements and advantages. Independent sources refer to a large number of instruments available for trading as advantages, while they consider spread and leverage (400:1) to be the company's disadvantages. There are other opinions on this subject as well.

Advantages of AvaTrade:

  • regulated by ASIC, MiFID

Disadvantages of AvaTrade:

  • difficulties in opening an account
  • few options to deposit/withdraw funds
  • additional fee for inactive accounts
  • the broker does not provide services to US citizens

On the world scale, AvaTrade has proven itself to be a reliable and secure partner. More than 200 thousand traders keep their accounts here and the company's total trade turnover exceeds $60 billion per month. The statistics are impressive, although the fact that AvaTrade is not popular in the post-Soviet area raises questions. Nevertheless, it has good ratings.

AvaTrade presents itself as a reliable, stable, and time-proven broker. It seems to provide a safe environment for trading. However, constant complaints from traders suggest otherwise. Most negative reviews are about problems with the withdrawal.

In this way, customers show their discontent with the company's tricks, blaming it for fraud. Besides, they try to warn other traders about possible difficulties.

For example, a trader told that the withdrawal of his funds was delayed due to some problems with verification. All his requests have been neglected.

Withdrawal of funds from AvaTrade is not available to me. Verification is required. However, my manager said that I had successfully passed the procedure. Besides, they closed some of my positions. Feedback indicated that other users faced such problems. So, I do not recommend this broker.

Besides, negative feedback can be found from VIP clients. It is hardly necessary to explain the meaning of this “VIP” abbreviation. A special category of traders, large investors, requires more considerate and attentive service. Oddly enough, the broker does not care even about VIP clients. One of them lost $7,000.

In April, a group of analysts from the IFG group, a partner of AvaTrade, made me an interesting offer. They invited me to trade with this broker using their trading signals. In May, I deposited $1,000. As they promised, the monthly results showed a good profit. Then I was offered to increase the deposit to $10,000 and become a VIP client. They promised I would continue to conduct risk-free trading with good profit on condition of sharing it with them. In good faith I collected the required amount (I got a short-term loan at a high interest rate). In June, I began to work as a VIP client. In the same month, I managed to withdraw $3,000 and in early July, I completely lost my deposit. After this incident, I can't contact them.

There are a lot of traders who have lost rather large sums. The losses amounting to 5,000, 7,000, and 4,000 are common.

Another user mentioned the case when money had been debited from the account of Ava Trade but had not been credited to the trader’s wallet. He incurred a loss of 4,000 euros.

Apparently, traders are impressed by the fact that AvaTrade is also regulated by the Central Bank of Ireland. In their opinion, this is one of the reasons to trust the broker. Another review is also about troubled withdrawing. An author reported on unpaid funds to affiliates for referring new customers. The dealer suffered a loss of 7,000. However, it is not clear what currency is meant.

AvaFX licensed by Ireland is awesome! But there's still the fact that they do not pay 7K to its affiliates.

Traders leave a lot of negative comments on forums pointing out that the broker freezes client’s funds. The fact is also confirmed by those who, in general, are positively disposed to AvaTrade.

I had an experience of trading with this broker. In general, everything is good: a few types of accounts to choose from, instant opening of deals, no slippage, instant closing of deals at a reasonable price. But the withdrawal of funds within five days is too long, so I had to change the broker.


  • instant execution
  • no slippage


  • withdrawal within five days

Indeed, AvaTrade is a large company that has been operating in the market for more than 10 years. However, the problems regarding the main trading conditions have not been resolved. For example:

  • The online chat is available only on trading days. On weekends, a trader can contact the support service and get an answer not earlier than Monday.
  • Traders complain about Popunder which appears when you need to switch to another page or close it.
  • The broker promises a welcome bonus which equals 40% of a deposit. In fact, the broker does not credit more than 20%..
  • The Frequently Asked Questions section (FAQ) is not translated into Russian, so Russian-speaking clients have to ask questions using the chat.
  • A demo account is available only for 21 days that is not enough for testing and learning the platform.

I do not recommend traders work with this broker, it is an ordinary bucket shop. Almost a month ago, I opened an account and wanted to deposit it using a bank card. The amount of $1,000 was debited but was not credited. With great difficulty, I contact its support service. The third time I get the same answer: "Make sure that the payment documents have been filled in correctly." I have sent a copy of the card transaction receipt, everything is correct, but the answer is the same. Last week, they stopped replying to emails. The money has not been credited yet to the trading account. I think I will never see it again.

Conclusion. There are a lot of articles on the Internet with recommendations on choosing a forex broker. Such web resources often carry advertisements - indirect or public. It happens that negative facts are concealed, while positive ones are highlighted.

Only experience of other traders will help to understand whether the broker’s conditions are profitable. So, be careful when studying them, pay attention to the source and date of publication.

The opinion of the review`s author is private and not obligated to reflect the position of the resource. If you have any remarks and suggestions on new articles please contact us via this form.
Author: Chumpol | Tanggal 2021-12-15
The sudden disappearance of AvaTrade is still a mystery to me. I don't know if the company was ever back to business but one thing is for sure: I lost more than a thousand dollars when the broker suddenly froze our accounts. From then on, I never heard from it again.
Author: Bayron | Tanggal 2021-12-07
Back in 2015, AvaTrade was one of the most trusted broker. That is why I did not hesitate to open an account with the company. I never thought that the day would come when the broker would suddenly freeze our accounts and disappear. I still don't know what happened to the company until now.
Author: Gordana | Tanggal 2021-11-29
I remember that I was able to withdraw $100 from my account at AvaTrade. This made me fully trust them because they processed the release of my money without delay. But I guess it was only their way to gain my trust. They released a small amount so that I will be confident in investing a large amount. In total, I deposited $5000 to this broker.
Author: Johanne | Tanggal 2021-11-23
AvaTrade was my first ever broker. I invested a hundred dollars initially then eventually added more funds. In total, I was able to invest $5000. It never occurred to me that the broker would suddenly disappear. I felt deeply betrayed because of this and I don't know if the company intends to show up again.
Author: Terri | Tanggal 2021-11-18
I had an account at AvaTrade for a year and a half. Suddenly disappearing like this really affected me. I trusted them so much and invested without reservations. Yet they froze our accounts and vanished. I still don't know how to process it.
Author: Carys | Tanggal 2021-11-09
It has been around two years when I started having issues in my trading activities at AvaTrade. I was reporting it to the company but they were not acknowledging it. Until the broker suddenly just became inaccessible. I could not open my account nor can I reach the customer support. Until now, I still don't know what happened.
Author: Dukefx | Tanggal 2021-11-04
No matter how I try to make sense of what happened with AvaTrade, I really couldn't accept what they did. I was having a great experience at this broker and it was very odd that they suddenly froze our accounts and did not even release our funds. Was this their goal from the beginning? I wouldn't know because the broker never said anything.
Author: Anna | Tanggal 2021-10-27
I don't think I can ever forget what AvaTrade did to us. The company appeared to be trustworthy at first and they even provided favorable trading conditions. I never expected that the company will suddenly disappear and freeze our accounts.
Author: Kellsey | Tanggal 2021-10-05
I did not expect that AvaTrade will suddenly disappear. I trusted this company so much because of their good reputation. Sadly, after a year of trading with them, I just lost my access to my account and the broker could not be reached through any communication channels.
Author: Harde | Tanggal 2021-09-29
I invested a total of $5000 at AvaTrade. I was trading with them for more than a year before they suddenly froze our accounts. I patiently waited for the company to release a statement regarding the incident but they did not. And until now, I still haven't access my account nor my funds.
Author dari avatrade_freezes_clients_funds: Landes | Tanggal 2021-10-22
I don't think the company will ever be back again, or if they do get back, I don't think they will bother returning our funds. This broker betrayed us all and if they cared for us even slightly, they would make an effort to give a statement to their clients.
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