On-line since: About the company: Alfa-Forex broker is a part of Russia’s largest private investment groups of Alfa Group Consortium. The company has been providing banking Forex services within the CIS countries for 10 years already. Alfa-Forex means perfect orders execution, the best trading terms and interbanking approach to all clients’ deals. Care for business reputation, huge trading volumes, and integration with other Alfa Group products guarantee quality and effective collaboration with the company. More than 20,000 clients with the total monthly turnover around $50 billion have already enjoyed working with Alfa-Forex. The Best Forex Bank Eastern Europe 2013 award confirms high achievements of the company which is now well-known both in the CIS countries and Europe.
8/10
(votes 4215)
Add comment
Interested in other brokers?
183
0
They froze my account for no apparent reason. Then I keep emailing many times in a few days. But unfortunately yesterday I found my account has been frozen without notification emails and without any reply to email my previous email. Very nasty, I lost my money nearly $700. I am waiting so long for answers and I never had answers for my complaints about why they cancel orders, why stop losses were not executed why platform is so unstable and why the platform freezes often. It is a mess.
I wanted to open an account at Alfa-Forex but their customer support was unresponsive. I tried waiting for their response but they really did not get back to me. With that, I decided not to deal with this broker anymore because they have poor communication system.
I’m grateful to trade on the Alpha Forex platform. As I can open or close a position instantly, also I've found a low spread and a stable platform so far. I am tension free after seen their payment service. As I can withdraw money within an hour from Alfa Bank via Alfa-Click. So I am able to do my business profitably with Alpha Forex.
My main issue with Alpha Forex is that they are not regulated. The broker contacted me and tried to convince me to open an account with them but because they lack regulation, it is too risky for me to trust them. Besides, it seems that the minimum initial deposit is too high.
Overall I’m not recommend this broker to any trader that want to join them. I trade with CAD/USD and at the beginning I got $350 in my first weeks of trading but the problem arises when I wanted to withdraw it. They froze all my mone,explain to me that I was breaking the contract.
I've never found such a kind and professional support team. They offer smart services and the customer support seems to be doing their job quite well, because answers come very fast. There is no restriction to scalp, that is why my trading is very profitable. They have good services and introduce accurate analysis and forecasts.
Unfortunately, they give nothing for me, and i just lost $670. I really lost my money by this thief. Indeed, this is the worst case in my trading career at Alpha Forex among other brokers. Their support seems like don’t have trading experience because they don’t know how to solve this problem because they just said that uninstall and install again the platform. I did what they said, but the results remained the same, nothing changed.
I thought to share it with all of you so you don’t miss the opportunity. Alpha Forex is providing for a successful trade. The slow customer service can be an issue due to any specific technical problems for the time being but my experience says they provide good services and have the potential. TP and SL works very effectively and I earn good profit. I withdraw $450 directly from my trading account to debit card, which was completed within 6 hours. My recommendation for this broker is really good and satisfactory
I traded in live account at Alpha Forex with $2500. When my equity reached $890, I tried to close 4 trades which were in profit but even after 2 days of constant trying I could't close as I was getting the message "off quotes". After 2 days, my equity dropped to $250, the trades are still not closing. I never saw the spreads so high like Alpha Forex brokers.I have confessed 100% true.There is no meaning of trading with them. I would not recommend it unless you want to lose your pants.
I have a standard account in USD currency for over 9 months with Alpha Forex, and till now I like their services. Is a offers top quality financial services, no commission at withdraw, no minimum deposit, and the spread are competitive with a low of 2 pips for EUR/USD. The MetaTrader 4 platform works fine. I trade mainly currency pairs EUR/USD. USD/CAD, USD/JPY, Gold and Silver. My profit is close to $700 month and to withdraw is easy.
Show more
Add comment
|
Brokers Reviews
RECOMMENDED BROKER
Forex charts and quotes
|
Alpha Forex review