About the company:
The financial group Kalita-Finance provides online trading services in the CIS and European countries.
Through WebTrader and iTrader 8, which is developed by the broker and available for mobile devices, clients can trade currencies, metals, indices, CFDs on shares etc.
Besides, the company has invented the first Russian stock system ECN Kalitex that directly links buyers and sellers to conduct trading.
Kalita-Finance makes it possible to simultaneously trade in the currency, stock and commodity markets through the same account as you can open up to three sub-accounts on it.
Kalita-Finance 7/10 (votes 3411)
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Their personal manager are not very clever, couldn't provide a good trading directive and appropriate for me, all the strategies that they employ were wrong, and made me got a lot of losses. When I tried to contact them today to follow-up the status of my withdrawals. this company simply told me to wait for another week without telling the reason. There are some problems on their trading platform. It's not accessible during news break.
I have been trading with Kalita-Finance for over four months now. I highly recommend this broker to serious traders because no hidden information, no hidden fees and charges, professional support, etc. I am also very much satisfied with their execution speed and how fast they precede withdrawal request. I withdrew my funds including all my profit and the funds arrived within 3 hours..
Because the spread at Kalita-Finance is floating, it becomes very high often times. Honestly, the increase is too much and I am no longer able to make profitable trades. When I reported it to the company, they said that they have no control over the spread. Is that true?
I am having difficulty in withdrawing my funds at Kalita-Finance now. I have sent my request two weeks ago and I also submitted my documents already but they still hadn't processed it. They are also not giving me any updates on the status of my withdrawal so I don't know what to expect anymore. This is my first time withdrawing and I am so disappointed.
Kalita-Finance is my profitable broker in the Forex market. I've dealing with different types of brokers with various trading conditions in the market but can proudly say that Kalita-Finance orders executed instant and it helps me to place orders on right positions and withdrawn my profit quickly. So I am pleased with Kalita-Finance platform and I’m not gonna change this broker to any other one, because I feel safe and comfortable here.
I am not quite satisfied with my experience with Kalita-Finance. For some reason, their platform has been malfunctioning more frequently lately. When I first traded here, I have already noticed a few lags in the platform but those were still tolerable. But lately, the lagging and the crashing of the platform has become constant. My whole trading experience has already been greatly affected. I have been losing quite a lot just because the platform would crash while I order to close the deal. I hope they fix this issue as soon as possible.
I do not recommend Kalita-Finance even I would advise not to put even 1$ to trade at Kalita-Finance. Last week they increase, they spread 25 pips on eurusd pair 5 seconds before a news release the Fed rate announcement beside this the server was down and I could not manage my open position and the moved so much up that I lost money $174. That's what typical bucket-shop brokers do.
I recently closed my account with Kalita-Finance and here are the reasons: Their platform is the worst. It can't be loaded during news release and on a normal market condition, it often disconnects. When I set the SL and TP, it doesn't execute even though it hit the price. It takes almost a minute before my order is executed. Then their support representatives are not accommodating at all. Whenever I complain about the issues of their platform, they make a way to put the blame on me. For instance, they tell me that I should check my internet connection or that I should upgrade my device. But the problem is obviously with them because my other applications and the other websites are working very well. I especially hate the representatives in the live chat. They are very rude! They told me one time that if I don't want to listen to their advises (device upgrade, internet connection), then I better not call them again. And you know what? I'm really never calling again because I already left this broker!
I am unhappy with what I'm experiencing with Kalita-finance now. I am unable to withdraw my profits. I replenish my account via Webmoney and I will use that to withdraw as well. This is the first time I'm withdrawing and there is still no update on my request. They only told me that I will undergo the verification process. That was 10 days ago. Then when I called after two days, the staff put me on hold for about 20 minutes and when she got back to me, she told me that my request is still in process and they will update me soon. Then no one answered anymore on my succeeding calls. I also sent them an email but there is still no response as of now. The transfer was so quick when I deposited money but now that I want to take it, suddenly, they can't be reached.
I feel Kalita Finance broker isn't safe for investors. Because In the high volatility market I have observed that they increased spread gradually up to 10 pips in my orders and disabled trading on the EUR/USD. Yesterday I have open positions on EUR/USD but I can only close the orders and I can not place new orders too. Although the spread is fixed 1 pip in a basic account, when I tried to open a position on EUR/USD pair but the order finally opened 10 pips high on the MT4 platform. I understand they increased the spreads without notification, sometimes I have faced freeze connectivity on the platform too. I have found they had some licking on service. Such as PAMM, MT5, Mobile, Affiliate and VPS program. Also, I have failed many times to withdraw my profit via MasterCard. So I warn another trader that please justify Kalita-Finance brokerage in a demo account.
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